PRIVACY POLICY

Last updated: 01 10 26

Auckland Commercial Coating Services ("we", "us", "our", "this website") is a lead generation and referral website. This Privacy Policy explains what personal information we collect through this website, how we use it, and your rights in relation to it, in accordance with the New Zealand Privacy Act 2020.

What We Collect

When you submit a quote request or contact form on this website, we may collect:

Your name

Email address

Phone number

Property address

Details of the service you're enquiring about and preferred timeframe

Any photos or plans you choose to upload

We do not require you to provide more information than is necessary to respond to your enquiry.

How We Use Your Information

We use the information you provide to:

Pass your enquiry to a local, independent contractor who can contact you about your quote

Respond to you directly if you contact us

Improve this website and the services referred through it

We do not use your information for any purpose beyond connecting you with a contractor and following up on your enquiry.

Who We Share It With

As a referral website, the core purpose of collecting your details is to pass them to a contractor who carries out the work. We do not sell your personal information to third parties, and we do not share it with anyone beyond the contractor fulfilling your enquiry, except:

Where required by law

With service providers who help us run this website (e.g. hosting, form, and CRM providers), who are only permitted to use your information to help deliver that service

Data Storage & Security

Enquiry information is stored securely within our website and CRM systems. We take reasonable steps to protect your information from loss, misuse, and unauthorised access, but no online transmission or storage system can be guaranteed 100% secure.

Cookies & Analytics

This website may use cookies and analytics tools (such as Google Analytics or Meta/Facebook Pixel) to understand how visitors use the site and to measure the performance of our advertising. This data is generally anonymised or aggregated and is not used to personally identify you.

Your Rights

Under the Privacy Act 2020, you have the right to:

Ask what personal information we hold about you

Ask us to correct any information that is wrong

Ask us to delete your information, where reasonably practicable

To make a request, contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

[email protected]

If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

DISCLAIMER

Last updated: 01 10 26

This is a referral website. Enquiries submitted through this site are passed to a local, independent contractor.

The content on this website is provided for general information only. We aim to keep the information up to date and correct, but we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of this website or the information contained on it for any purpose. Any reliance you place on such information is strictly at your own risk. In no event will we be liable for any loss or damage, including without limitation indirect or consequential loss or damage, arising out of or in connection with the use of this website.

Images used on this website are stock photography used for illustrative purposes and do not depict the actual completed jobs, staff, or equipment of any contractor.

Through this website, you may be able to link to other websites which are not under our control. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not imply a recommendation or endorsement of the views expressed within them.

Every effort is made to keep this website running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Statement of Purpose

This website is a lead generation website that helps connect clients with local, independent contractors and service providers. We are not a construction, trade, or coating company ourselves, and we do not directly provide any of the services advertised on this website. We exist solely to help clients find a suitable contractor or service provider for their needs.

We do not warrant or guarantee any of the work advertised on this website or performed by the client's chosen contractor. Any action you take based on the information on this website is strictly at your own risk. The website owner will not be liable for any losses and/or damages in connection with the use of this website.

We strongly advise clients to carefully vet any contractor before hiring them, to get multiple quotes before making a decision, and to check references and reviews.

Terms and Warranties

This website is provided "as is" without any representations or warranties, express or implied. We make no representations or warranties in relation to this website or the information and materials provided on it.

Without limiting the above, the website owner does not warrant that:

This website will be constantly available, or available at all

The information on this website is complete, true, accurate, and non-misleading

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, building, or contractual matter, you should consult a suitably qualified professional.

Limitation of Liability

The website owner shall not be liable to you (whether under the law of contract, the law of torts, or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

to the extent that this website is provided free of charge; and/or

for any indirect, special, or consequential loss; and/or

for any damage to property; and/or

for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if the website owner has been expressly advised of the potential loss.

By using this website, you agree that the exclusions and limitations of liability set out in this disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.

If any provision of this disclaimer is found to be unenforceable under applicable law, this will not affect the enforceability of the other provisions.

Links

The website owner has not reviewed all sites linked to this website and is not responsible for the content of any such linked site. The inclusion of any link does not imply endorsement by the website owner of that site. Use of any linked website is at your own risk.

Changes to This Disclaimer

The website owner may revise this disclaimer at any time without prior notice. By using this website, you agree to be bound by the then-current version.